CrackerJack Courses
Certificate Course in Technical Writing
Training the Communicators of Technology
In the highly technical world of today, two otherwise innocent sounding letters of the English Alphabet, I and T, when put together probably form one of the most powerful words around – IT. “User Friendliness” and “Customer Satisfaction” are the order of the day and much of those two are achieved through effective communication.
Why Software Documentation?
Software Documentation (Technical Writing), though a relatively new field, is fast evolving into a promising and extremely lucrative career option. As global IT companies expand and continue to outsource software documentation with other development activities to India, good writers continue to be in extreme short supply compared to the openings throughout the Indian IT hubs.
You don't have to be a technical writer or have a large Technical Publications department in your organization to benefit from my workshops. My workshops - designed for a wide range of audiences - show you how to better structure your documents for maximum clarity, how to give your documents a more professional look and make them more understandable and readable for your target audience. You learn to write with clarity and grace.
The highlights of the workshop are the extensive real-life examples and exercises that give you loads of creative ideas on effective communication.
Target Audience: Here are a few profiles that have found my workshops very useful:
- Beginners wanting to jump into this field for the first time.
- Advanced Writers who wish to provide their practical experience with some solid and proven theory.
- Translators who need to understand several things covered in this workshop to decide the best way to capture in the target language what is really being said in the source language.
- Project Managers and anyone who writes, communicates and needs a sound practical knowledge of Microsoft Word.
- Marketing/Communication and Business Development Executives will always find it useful to understand the target audience to prepare the marketing collateral and brochures.
!! Effective communication is not just for the writers !!
The course outline would be a logical place to go from here to check out what is covered and the applications that are discussed.
Course Contents
Introduction
Concepts and Principles
Basics and importance of communication
Necessity of technical communication
Software Development Life Cycle (SDLC) & Document Development Life Cycle (DDLC)
Estimation techniques
Authoring Tools: when to use what – theory and hands on.
Microsoft Word
Adobe RoboHelp
Adobe FrameMaker
Adobe Acrobat (Full)
Imaging Tools
SnagIt
MS-Paint
Microsoft Visio
- Necessary Softskills
Basic resume writing tips
Converting the interview call into an offer letter: written tests, interviewing skills
Likely interview questions: your approach and thought process
Gathering effective feedback
Dealing with a difficult person at the workplace
Here is the Detailed Outline.
Faculty: Sumedh Nene, Sr. Technical Writer, Instructor & Consultant
13 years of technical writing experience in all aspects and phases of documentation life cycle from planning, analysis and design to development, QA and implementation of help systems on various media in a high-tech (software) environment.
Clients include:
Cisco Systems, Philips Components and Hewlett Packard in California, US
Sun Microsystems, Levis Strauss and Deutsche Bank in Australia and Singapore,
KPIT, TIBCO Software India Pvt. Ltd., nVIDIA Graphics and Persistent Systems in Pune, India.
Sumedh has conducted similar very successful workshops at the Mahratta Chamber of Commerce, Industries and Agriculture (MCCIA), Sungard, C-DAC, Approva, Symbiosis Institute of Management (SIMS) and Avaya.
Other Details:
Time & Date: Oct 11-12 and 18-19 (2 weekends): 9:30am–5:30pm all days.
Fees: includes The Writer's Kit - a set of CDs with all the tools and applications discussed during the course, extensive reference material - over 200 slides, breakfast, lunch, evening refreshments and individual machines for exercises and hands on for all 4 days.
Fees: Rs.12,000
Venue:
Synagogue Street
Near M.G. Road
Camp, Pune
For registrations / inquiries, contact:
CrackerJack WordSmiths
Sumedh Nene
Tel : 9890969812
Email: sumedh@sumedh-techwriter@gmail.com
Web: www.sumedh-techwriter.com
